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Signed in as:
filler@godaddy.com
Card Fusion's Return Policy
At Card Fusion, we strive to ensure that every customer has a positive and satisfactory shopping experience. We understand that sometimes things might not work out as planned, and we are here to assist you with any return or exchange requests.
1. Eligibility for Returns:
To be eligible for a return, the item(s) must be unused, undamaged, and in their original packaging. Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.
2. Timeframe for Returns:
We accept return requests within 15 days from the date of delivery. Please contact our customer support team at cardfusionllc@gmail.com to initiate the return process.
3. Return Process:
To request a return, kindly provide our customer support team with your order number, the item(s) you wish to return, and the reason for the return. Our team will guide you through the necessary steps and provide you with a return authorization.
4. Return Shipping:
Unless the return is due to a defective or damaged item, the buyer will be responsible for the return shipping costs. We recommend using a trackable shipping method to ensure that the returned item reaches us safely.
5. Inspection and Refund:
Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria. If the item is approved for return, we will initiate a refund to your original payment method within 30 days. Please note that the refund processing time may vary depending on your payment provider.
6. Exchanges:
If you would like to exchange an item for a different size, color, or variant, please contact our customer support team to check availability and initiate the exchange process.
7. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or provide a full refund, including return shipping costs, as per our guarantee.
Please note that our return policy is subject to change, and any modifications will be updated on our website. If you have any further questions or concerns regarding our return policy, feel free to reach out to our customer support team. Your satisfaction is our top priority, and we are here to assist you throughout the return process.
Thank you for choosing Card Fusion! We look forward to serving you again soon.
Sincerely,
The Card Fusion Team
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